60 Day Return & Exchange Policy
If you are not happy for any reason with your purchase, we will refund the full price of the item(s). Shipping charges are not refundable unless the return/exchange is the result of our error. Items may be returned within 60 days of date of purchase and be in original condition.You can expect your refund within 2-3 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner). Ship the parcel with your packing slip or order # to the address below:
Lamood Big Hats
3831 Pelham Road
Carmel, IN 46074
You will be responsible for paying for your own shipping costs for returning your item unless the return is the result of our error. Shipping costs are nonrefundable.
We will initiate a refund to your credit card (or original method of payment) and a refund confirmation email will be sent to you. You will receive the credit within a few hours to few business days, depending on your card issuer's policies.
To make an exchange purchase the big hat(s) you would like and return the one(s) you have now, to the address above, within 60 days from time of purchase (please include your packing slip or order number). Check/money orders are not accepted.